Service Reliability Engineer

DRW is a diversified trading firm with over three decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trade at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes, including Fixed Income, ETFs, Equities, FX, Commodities, and Energy, across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital, and cryptoassets.

We operate with respect, curiosity, and open minds. The people who thrive here share our belief that it is not just what we do that matters—it is how we do it. DRW is a place of high expectations, integrity, innovation, and a willingness to challenge consensus.

The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to remain focused on their business goals by providing simple, scalable solutions using off-the-shelf tools and the right amount of focused engineering.

We are looking to expand our Container Infrastructure team. In this role, you will work closely with other teams and trading desks to ensure the performance and reliability of our Kubernetes platform. The platform is large, with hundreds of clusters, thousands of nodes, and dozens of components. Common day-two tasks include developing new components, monitoring costs, and ensuring compute consumption for each desk is optimized. As a member of this team, you will help administer the platform and engage with internal customers and infrastructure stakeholders to ensure it remains reliable, performant, and cost-effective.

Our philosophy:

• We believe in relentless automation of repetitive tasks.
• We have the curiosity and drive to dig deep and find creative solutions.
• We believe our goal is to find the right solution rather than always being right.
• We provide exceptional customer service to our teams and trading desks.
• We care more that the right thing is done than about rigid job descriptions or boundaries.

What you’ll do:

• Work with different business units to ensure successful onboarding and deployment of applications into DRW’s Kubernetes platform.
• Relentlessly automate repetitive manual tasks.
• Provide exceptional customer service to the platform’s users.
• Solve complex problems, build new features and components, and work with exceptionally talented and curious coworkers.

Your background:

• Experience working with or administering Kubernetes clusters.
• Knowledge of networking, storage, and containerization fundamentals.
• Familiarity with AWS and/or Google Cloud Platform.
• A service-focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of enforcing rigid boundaries.
• Strong written and verbal communication skills, with the ability to work across teams and have evidence-based discussions about technical and operational topics.
• Eagerness to learn, collaborate, and find solutions under interesting constraints.

Bonus points if you have:

• Experience with common Kubernetes operators, such as Flux, Fluent Bit, Fluentd, and Prometheus.
• Experience administering on-premises infrastructure.
• Experience developing, deploying, and supporting full-stack web applications.
• Experience with multiple programming languages in both greenfield development and legacy maintenance.

Compensation and benefits:

The annual base salary range for this position is $180,000 to $210,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. DRW offers a comprehensive suite of employee benefits, including group medical, pharmacy, dental, and vision insurance; a 401(k) with discretionary employer match; short- and long-term disability coverage; life and AD&D insurance; health savings accounts; and flexible spending accounts.